1. Information We Collect

When you visit our website, register an account, or make a purchase, we collect certain information to provide you with a seamless shopping experience.

2. How We Use Your Data

We use your personal data strictly for the following lawful purposes:

• Order Fulfillment: To process your payments, generate GST invoices, and deliver your hardware.
• Customer Support: To assist you with warranty claims, returns, and technical queries.
• Communication: To send order updates, tracking links, and important security alerts.
• Marketing (Optional): To send promotional offers and newsletters, only if you have explicitly opted in. You can withdraw consent at any time.
• Legal Compliance: To comply with applicable Indian laws, tax regulations, and fraud prevention measures.

3. Data Sharing & Third Parties

We do not sell, rent, or trade your personal data to third parties. We only share your information with trusted partners necessary to fulfill your order:

• Delivery Partners: Companies like BlueDart, Delhivery, or FedEx receive your name, address, and phone number to deliver your package.
• Payment Gateways: Secure, RBI-compliant payment processors (e.g., Razorpay, PayU) handle your transaction data securely.
• Authorized Service Centers: If you raise a warranty claim, we may share purchase details with brands (HP, Dell, Lenovo, etc.) to validate your warranty.
• Legal Authorities: We may disclose information if required by law, court order, or government request in India.

4. Cookies & Tracking

We use cookies to enhance your browsing experience. Essential cookies are required for the website to function (e.g., keeping items in your cart). Analytics cookies help us understand how visitors use our site so we can improve our layout and product offerings. You can manage or disable non-essential cookies through your browser settings.

5. Your Rights (DPDP Act, 2023)

Under the Digital Personal Data Protection Act, you have the following rights regarding your personal data:

• Right to Access: You can request a summary of the personal data we hold about you.
• Right to Correction: You can update or correct inaccurate personal details in your account dashboard.
• Right to Erasure: You can request the deletion of your data, subject to our legal obligations to retain transaction records for tax purposes.
• Right to Withdraw Consent: You can opt out of marketing communications at any time by clicking "Unsubscribe" in our emails.

To exercise any of these rights, please contact our Grievance Officer.